Processing
Once your order is placed please allow 4-6 business days for hair orders to be processed & delivered.
Order to be cleared for payment fraud .All orders must undergo verification before shipping . Billing and Shipping address must match for the order to be processed . If not, the order will be canceled . Once your order has been processed after a min of 2 days ( not including weekends) you will receive your
tracking number before or on the 3rd day via your email address provided All orders placed after 4pm EST are considered placed the next business day .
Shipping
Please order ahead of any deadlines that you may need your order for unanticipated delays that may be out of our control .Holidays do not count as a business day and should be considered when tracking shipping times .
For prevention of fraud attempts and missing shipments we ship all packages with confirmation of a signature , No refunds will be issued for abandoned shipments after multiple attempts of USPS to deliver for order .
Please note that a high volume of sales may result in a longer processing/shipping time.
Pickup
Local pickup will be available after 2 hours of your order being placed . Please contact us via email if needed prior to the time limited given . Please wait for a response before picking up your order . Your order confirmation number and some form of Identification will be need for pickup
PICKUP HOURS: 9am-5pm